PRIVACY POLICY
Happy Tails Holistic Veterinary Care LLC
Last revised: 7/24/2025

 

OUR COMMITMENT TO PRIVACY

At Happy Tails Holistic Veterinary Care LLC (“Happy Tails Holistic Veterinary Care”), we respect and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you interact with our website or services. If you do not agree with our policies and practices, please do not use our services.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically, and your continued use of our services following any changes constitutes your acceptance of those changes.

 

SCOPE

This Privacy Policy applies only to information collected by us through our website, services, and direct communications. It does not apply to third-party websites or services linked from our website. We are not responsible for the privacy practices of other websites. Please review their privacy policies before submitting any information to them.

 

INFORMATION WE COLLECT

We collect information you voluntarily provide when you:

  • Request an appointment
  • Fill out a contact form
  • Call or email our office
  • Register for updates or newsletters
  • Communicate with us regarding services, billing, or follow-up care

This may include:

  • Full name
  • Email address
  • Phone number
  • Home address
  • Pet’s name and medical history
  • Payment or billing information (collected only for service purposes)
  • Any additional personal details you voluntarily provide

 

HOW WE USE YOUR INFORMATION

We use your information for purposes including, but not limited to:

  • Communicating with you about appointments, services, or inquiries
  • Managing and maintaining medical records for your pet(s)
  • Processing payments and invoicing
  • Complying with legal and regulatory obligations
  • Improving our services and user experience

We do not use your information for promotional purposes without your explicit consent. We do not sell or rent your information to third parties.

 

SMS & MOBILE COMMUNICATIONS

If you provide us with your mobile number:

  • It may be used for appointment confirmations, service updates, or reminders
  • We will not send marketing messages via SMS without your prior consent
  • We do not share your mobile number with third parties for promotional purposes
  • We do not use automated SMS messaging unless explicitly opted into

 

SHARING YOUR INFORMATION

We may share your information only when necessary for the following purposes:

  • With service providers that assist in operating our clinic (e.g., payment processors, medical labs)
  • As required by law or in response to valid legal requests
  • In the event of a business transition (e.g., sale, merger), with advance notice to you

All service providers are required to maintain the confidentiality of your information.

 

SECURITY OF YOUR INFORMATION

We take appropriate administrative, physical, and technical measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security. Please contact us immediately if you suspect any breach or misuse of your information.

 

CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website with the revised “Last revised” date. We encourage you to review the policy periodically.

 

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, you may contact us at:

Happy Tails Holistic Veterinary Care LLC
40 E Crossville Rd
Roswell, GA 30075
Phone: (678) 404-7309
Email: happytailsvetinfo@gmail.com